All you need to do is to connect your Twitter profile and get all your conversations under a single roof. To make things easier, tools like Twitter Management can do the job for you. I know, as a brand, how challenging it can be to manage all your Twitter conversations, especially when you have multiple accounts. Now huge brands interact with their customers via Twitter for customer service. Thankfully, those old days are gone, when your favorite brand only shows up when they are running a marketing campaign. A simple response from your favorite brand can cheer you up, making a delightful conversation it makes you feel important and special. The platform has the ability to direct customers to their favorite brands. Twitter, the bluebird platform, is popular for connecting like-minded individuals, either through the Twitter community or by simply responding to tweets. So, as a brand, if you are not acknowledging your customer needs via Twitter conversations, then there is no point in having such a huge following. The right interaction between you and the customer can keep your customer hooked to your product. According to the survey, around 92% of the top brands on Twitter at least tweet 12x times per day.Īs a brand working behind the screen, you use millions of tips and tricks to entice the customer to buy your product, but this isn’t enough at all. Platforms like Twitter are a significant source of it. However, big brands like Apple and Nike have developed a strong social media presence, turning their accounts into exceptional customer service. Customer Service Tweets from Top 5 Brands. 5 Best Tips for Twitter Customer Service.Benefits of Using Twitter for Customer Service.Jaw-Dropping Twitter Customer Service Statistics.Table of Content: Twitter for Customer Service
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